No PlaceWisely verified reviews yet, and 151 reviews on Google averaging 4.0 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care5 of 5 reviews
Dining and food2 of 5 reviews
Cleanliness2 of 5 reviews
Communication with family2 of 5 reviews
Building and rooms2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★1
4 ★2
3 ★1
2 ★0
1 ★1
Google shows its five most relevant reviews; the 151-review average is 4.0 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Rarely saw any of my brother's "Care Team" during his stay at Handmaker's. He did improve significantly with the OT, PT Services he did receive while he was at Handmaker's. One nurse was very attentive and helpful, K.C. Thank you for your help.
The food rated a 2 out of 5. Some of the items served at mealtime were mediocre at best. Much better food at the 4 places my brother was staying prior to Handmaker's.
So much easier, more accessible staff, with a feeling of medical attention.
Hopefully, his Care Home will own up to their reputation.
The facility and staff was amazing. I had no worries while my family member was being taken care of at the facility. The physical therapy staff was amazing as well. My nana was strong and knew how to adapt to life after surgery with the help of the staff. After being discharged they continued with checking in with her and if anything was needed they would assist
Overall, we had a good experience with Handmaker. The nursing staff and therapy teams were attentive, caring, and clearly committed to patient well-being. The facility itself was clean, and most of the staff we interacted with were professional and supportive during a difficult time for our family.
That said, the one area that needs improvement is communication from the social worker/case management side. We were not kept properly informed about important Medicare details, specifically when coverage for services was ending and how to appeal the discharge decision. This lack of communication made it difficult for us to plan and advocate effectively.
Additionally, when we made the decision to keep our dad at the facility under self-pay, we clearly requested that his physical and occupational therapy continue. Unfortunately, this information was not communicated to the therapy department. As a result, he went approximately 2 1/2 weeks without PT/OT, which negatively impacted his recovery process.
While our overall experience was positive, better coordination and communication between case management and other departments, especially regarding coverage transitions and therapy continuity, would make a significant difference for families navigating these situations.
My 88-year old mother had complications from surgery and required skilled nursing care for over a month. I do not live in the area and I had no idea where to take her. Luckily, I chose Handmaker. It is not fancy and my mother complained about the food (she barely eats and can not taste most foods). I found it clean and the staff responsive. Not everything was attended to quickly, but I always felt my mom was safe and cared for. I sometimes tasted what food was brought to Mom and I thought it was tasty and fresh. Most staff was more than kind and very patient with Mom. Nurses, CNAs, PT and OT staff were professional and helpful. I recommend Handmaker and we would stay there again if needed.
My mom had a very poor experience there. She came after a stroke and was supposed to get physical and speech therapy. She didn't receive speech therapy until Day 12. She was discharged the next day. She had symptoms of recurring UTI and was never retested despite nurses saying she would be. She was taken to primary care doctor the next day to get care she should have received at handmaker and to get a speech therapy referral.
Reviews and rating from Google, shown as Google publishes them for Rubin Community for Senior Living, the. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Rubin Community for Senior Living, the. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
