I feel so incredibly fortunate to have found this care home for my mom. My mom fell and broke her hip last year, became wheelchair bound and was dealing with a devastating dementia diagnosis. We kept her home as long as we could, and then had to make the incredibly difficult decision to move her to assisted living. We initially moved her to one of the large well-known assisted living homes in the area, and after a few days, ended up having to move her because of some concerning behaviors we saw from staff. We moved her to Grandview Gardens, and there are not enough words to express how grateful we are for the incredible care of my mom received. She arrived confused, constantly pushing her call button, needing lots of special care and attention, waking up multiple times throughout the night and through it all, they treated her with kindness, compassion, and dignity. As her condition continued to decline, they stayed on top of making sure she was comfortable and pain-free. We saw 101 tender, gentle interactions. We saw them singing to her, acting silly to make her laugh, gently brushing her hair and wiping her face, they had to spoon feed her and take care of her toileting and personal hygiene which they did with such care. They were always so mindful of her dignity, they spoke to her with such gentleness and respect, even when things were at their most difficult. The staff was not only attentive to my mom, but they were so kind and compassionate towards us as we were struggling as the end came closer and closer. The entire experience at Grandview Gardens is what I would hope for anyone needing a higher level of care. Respect, dignity, care, and concern, empathy, and compassion were all on display from every staff member at every moment. I cannot recommend them highly enough!
I am a placement agent for Guiding Hands. I talked to Ron the owner and Jonathan the manager to discuss my family and agreed to accept. I set up to take my family on a tour of three homes. Grandview Gardens was the first home to tour. We were greeted by the team and made me and my family feel very welcome. We all had that awe moment walking in to such a beautiful home. We went on a tour of the home and then took us to the available room and closed the door for privacy. They discussed all the important information and gave the family time to ask questions. After everything was discussed my family had decided this is the home. They did not need to see the other two homes. I couldn't agree more with the family, this is a home that I would personally take any of my families or friends. The home has that warm at home feeling! If you are looking and reading my point, this is the perfect home for your loved one! Great job Ron, Teresa and Jonathan
My family placed our mother here at Grandview Gardens based on a recommendation from a nurse friend if ours. She receive the best care here at Grandview. We looked at several facilities and none compared . The caregiver ratio was much much less than the others. When my mother needs something, she gets a response in moments! Her meals are healthy
Homecooked meals. They communicate with us if there are any changes. My mother is very happy and feels safe here. That is so important.