My father in law has been a resident at North Scottsdale Brookdale for two years now. The staff is exceptional at this facility. They go out of their way to meet his needs. The front desk, the housekeeping, and the nurses are outstanding employees. He loves living there. All employees are dedicated to their positions and go out of their way to help.
Brookdale North Scottsdale has been an excellent senior living facility for my brother. The staff is very caring and knowledgeable. The facility itself is lovely, well kept and comfortable. Staff made the move to Brookdale easy for my brother. The staff went out of their way to meet my brother when he arrived, and still today they take time to chat with him casually every time they see him.
My grandmother has been a resident at Brookdale Scottsdale for several years now. The whole family worried at first when she was placed into a senior living facility. The staff at Brookdale took so much of the worry away. From day one, Nicole Southey (Brookdale Scottsdale Director) and her staff have treated my grandma as their own family. As soon as you walk in, the environment is a warm and loving one. The care that they give each resident is amazing. I have been in other facilities before and none of them could ever come close to giving the care that the residents receive at Brookdale Scottsdale. If there has ever been an issue, Nicole makes it a priority to see that it is handled and taken care of promptly. I could go on and on about how wonderful Nicole and her staff are. If you are looking for an assisted living facility for a loved one, there is no need to look any further. This place is amazing! The care and attention that your loved one will receive from Brookdale cannot be surpassed! Thank you Nicole and staff for all the love you have given my Grandma. We cannot thank you enough for the peace of mind you have given our family!
A wonderful place. My brother's wife became ill in about 8/2018. It was obvious that he could not be alone. Started looking for a place soon thereafter with the help of a Senior Housing Placement person. When we walked in, I felt comfortable and thought this could be a good place for him. By the time we left, I was sure of it and he felt the same way. Will, and Alex, and Nicole were extremely cooperative and went out of their way over the many months to work with my brother to make the move happen. My brother moved into Brookdale North Scottsdale about a month ago (8/5/19). He was happy the day he moved in and continues to be so. A wonderful added bonus is that the residents are welcoming and friendly. It is a safe caring place for my brother. I live in Maryland and feel very comfortable with his well-being knowing that he is a resident at Brookdale. My brother participates in many of the activities and enjoys them. I find the staff to be friendly and willing to help. The management staff continues to check to be sure that things are going well for him. The physical building is light, bright and seems to be well cared for. I am very happy that my brother is happy there!!!
My 91 year old mother, who has Alzheimer's, has been a resident at Brookdale Senior Living - Scottsdale for several years. During her residency, I have been blessed with individuals who have consistently shown love and concern for her well-being every single day. Specifically, the Director for Brookdale Scottsdale, Nicole Southey, has been an angel sent from heaven above. She has gone above and beyond to ensure that my family's requests and needs have been met. She has taken on the burden of working through difficult situations to ease my burden. When we mother fell and broke her hip, Nicole sent flowers and beautiful notes an checked up on my mom regularly. Through Nicole's constant love and support, she has given our family a sense of calm just knowing that our mother is being cared for in the very best possible way. Additionally, one of my mother's caretakers, Elizabeth, has also shown love and support not only to my mother, but to my family as well. Whenever I visit my mother, I am always greeted with a hug by Elizabeth and asked how my family members are doing. If you have a family member who is in need of an Assisted Living facility, or a memory care facility, you need look no further. Brookdale Senior Living is at the top of the list . You will never find a better facility with such an incredible staff. Mere words will never be able to express my sincere gratitude to Nicole, Beronica, Elizabeth, Carol and the staff at Brookdale Scottsdale!
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