No PlaceWisely verified reviews yet, and 6 reviews on Google averaging 3.8 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Quality of care3 of 5 reviews
Cleanliness2 of 5 reviews
Management and turnover1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★1
1 ★0
Google shows its five most relevant reviews; the 6-review average is 3.8 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Three members of my family spent their final days at New Horizons. The individual care they received while within New Horizons care was outstanding. It's a difficult decision when placing a loved one into the care of another and made much easier when one is able to visit and observe at any time. My father was first placed three years ago, my beloved wife two years ago and just recently my mother. All three, including myself, were very happy with the care they received, the living conditions and the friendly staff.
My grandma has been staying here for many months now. I can tell you that my experience with his place has be very good. These people work very hard, they have a tough job, and the do the job very well. The place is very clean and they are very accommodating. My grandfather visits everyday so we have a pretty good idea of what goes on. He also is very complimentary about the place. It is not an easy thing for the residents or the caregivers and they do as good a job as possible. Martha the manager is amazing! She does above and beyond and I have total faith in her. I am so lucky to have my loved one here as opposed to the other places we visited.
The nurse here too amazing care of my wife's grandfather. Stayed up all night with him until he passed. She was an angle. Made sure he was comfortable until the end. Let us stay as long as we needed with however many people we needed to have there in his last few days. He was here for hospice. I can't imagine a better place.
They all take good care or their residence. They keep a clean house and a friendly atmosphere. :) I loved having my grandpa in their home for his last few months of life. He was very comfortable.
New Horizons is a very bad place for a loved one. The service is poor, the caregivers are tired of her job and the owners give an awful service, do not bring your loved ones there.
Reviews and rating from Google, shown as Google publishes them for New Horizons Adult Care Home #2. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of New Horizons Adult Care Home #2. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
