No PlaceWisely verified reviews yet, and 42 reviews on Google averaging 4.4 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Building and rooms4 of 5 reviews
Quality of care3 of 5 reviews
Dining and food2 of 5 reviews
Safety and supervision2 of 5 reviews
Management and turnover2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★2
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 42-review average is 4.4 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Moving my mom into assisted living nine months ago was a tough transition, but the care team at Mountain Park made all the difference. Brenda, Mitzi, Lisa, Neda, Nina, Katherine, Sam and the entire care tech team—though I know I’m missing many names—are incredibly compassionate and helpful.
A special thanks goes to Michelle, the Nursing Director, who went above and beyond by visiting my mom several times during a recent hospital stay and helping us navigate her safe return home. Her insights and guidance through the complex medical system have been invaluable.
My only critique is the dining service, as they often seem short-staffed and one of the dining rooms mom prefers is closed frequently.
Overall, the exceptional care and heart from the staff make me so thankful we chose Mountain Park. I would recommend them time and time again to families looking for a dedicated care team.
Mountain Park hires the BEST people! Michelle is so kind and helpful. And so are Mitzi and Brenda and the rest of the staff.
The building is beautiful, clean and provides good activities for my mom. My mom enjoys the restaurant (even though sometimes a wait, due to lack of workers).
I really appreciate this home for my mother! 🩷
We move my mom Into Mountain Park Senior Living about a year and a half ago. She started an independent and was moved a couple months ago to assisted-living. The staff and caregivers have been amazing, especially Michelle Jamora, the nurse who keeps me updated and has made my mom and our family feel so welcome. I can count on her to make sure I’m kept aware of any changes and updates of my mom. I’d also like to thank caregivers Neda and Lisa. They have been so kind and caring and loving to my mom. Mitzi is always so welcoming at the front desk. While the food and the dining room service needs improvement, I would recommend others to consider care for their loved ones at Mountain Park Senior Mountain Park Sr Living.
My mom moved into Mountain Park Senior Living about two months ago. She's 89 and moved across the country from an assisted living facility in Florida. Of course, I was very concerned about getting her into the right new home in Phoenix.
Mountain Park has exceeded my expectations in every way. Brenda, the sales director, was incredibly kind and helpful throughout the renting process. Michelle, the nursing director, has been amazing. She has been so warm and patient with my mom. She answers all our questions - even after hours and on her days off. It's been a wonderful change from our previous experience in Tampa.
It's only been two months, but Mountain Park has been great so far!
-David Wharton
Mountain Park is such a beautiful place. My mother has Alzheimers but she always had a beatiful home and aesthetics were always important to her and still are, luckily Mountain Park is a beautiful environment, and Mom notices.
The staff is awesome! So welcoming and friendly. Always greeted with a smile. Mom, like most, was very hesitant to leave her home but she comments on nearly every visit how friendly people are and how beatiful the surroundings are. Shout out to all the wonderful people who work there and make my mom feel welcome and safe.
Reviews and rating from Google, shown as Google publishes them for Mountain Park Senior Living. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Mountain Park Senior Living. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
