Assisted Living
Grace Hill Ranch
37509 North 16th Street, Phoenix, AZ · No verified reviews yet
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Est. $3,250 to $5,100/mo
Grace Hill Ranch Reviews
No PlaceWisely verified reviews yet, and 17 reviews on Google averaging 4.8 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care5 of 5 reviews
Staff and caregivers4 of 5 reviews
Safety and supervision2 of 5 reviews
Building and rooms2 of 5 reviews
Activities and engagement1 of 5 reviews
Management and turnover1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 17-review average is 4.8 on Google.
PlaceWisely verified reviews
Write a reviewNo verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified4.8★★★★★17 Google reviews
See all on Google ↗
Hillary Hinz★★★★★11 months agoI cannot say enough about the incredible care my father received at Grace Hill Ranch. From the moment he walked through the doors, the staff treated him—and our entire family—with dignity, respect, and genuine compassion. They went above and beyond to ensure his comfort, safety, and happiness every single day.
The caregivers were attentive and patient, always taking the time to engage with him in meaningful ways. They honored his personality, his history, and his needs, which gave us peace of mind knowing he was in the best hands possible. The facility itself was warm, welcoming, and truly felt like home.
Our family will forever be grateful for the kindness and professionalism shown during such a tender chapter of our lives. This team not only cared for my father, but supported us as well. I wholeheartedly recommend this facility to anyone seeking exceptional memory care for their loved one.
Miki DeVivo★★★★★2 years agoEveryone who works at Grace Hill is an absolute angel. They took such good care of my mother in her end of life, even though she could be extremely challenging at times. They went above and beyond to make sure she was comfortable, cared for, safe, and loved. After my mom's last surgery I knew she could no longer live at home and care for herself, and everyone at Grace Hill did their best to make it feel like home. The home itself was so cozy, well maintained, comfortable, and with a big back yard that we could take walks in. Thank you everyone for making an incredibly hard time easier to carry.
Jennifer Skipper★★★★★2 years agoThe caring staff of Grace Hill Ranch took EXCELLENT care of our father during a very challenging time! All of the staff is superb but a special recognition to Anne and Cesar! They were very devoted to Dad's special needs and took care of him with such compassion, skill and expertise! I highly recommend this SPECIAL place to take care of your loved one... We are so THANKFUL for the care they provided to Dad!
David Lamb★★★★★2 years agoGrace Hill Ranch is undeniably a professional and gracious place for our loved ones. The staff goes over and above to be sure the care of each patient is taken care of. The comfort given to each patien, along with the visitors, is with true love within their hearts. I would recommend Grace Hill Ranch to anyone in need of care for a loved one.
web Info★★★★★2 years agoI had to put my dad under hospice and after a few weeks it was clear that he needed more help then what a visiting nurse and hospice could handle. I was able to visit Grace Hill Ranch and within two days we had my dad at a new home! At the time there were four care givers for ten patients, WOW! I visited five assisted living homes and most of them only had one to two care givers for up to eight patients. One of my requirements was the assisted living place had to have a Hoyer lift. Daniela (the owner) had two Hoyer lifts, one electric and the other manual. She was able to lift me off the ground and put me on the couch. You would be amazed at how many places didn't even know how to work the Hoyer lift or the lift was still in the packing box.
Unfortunately, my father passed away after two weeks at Grace Hill Ranch, but he was always taken care of. He was showered every third day, medicine given on time and even got to go outside when he was feeling up to it. Anne took many pictures of him throughout the day and sent them to me. I was there everyday or every other day and I could see the care he was given. One of the many things I liked about about Grace Hill Ranch is that they didn't let my dad sit in his room but brought him out to a common area, where they all could talk and see each other.
Thank you, Grace Hill Ranch for taking care of my dad when he needed it the most.
Reviews and rating from Google, shown as Google publishes them for Grace Hill Ranch. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
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