No PlaceWisely verified reviews yet, and 14 reviews on Google averaging 3.7 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care5 of 5 reviews
Staff and caregivers4 of 5 reviews
Building and rooms2 of 5 reviews
Dining and food1 of 5 reviews
Management and turnover1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 14-review average is 3.7 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
My sister lives here and they take excellent care of her. Big shout out to Gloria that runs the building she lives in. You can tell she really cares for the residents. All of the other staff and very nice and caring.
Excellent place that believes in caring from the heart. Our residents are are family and we are humbled to have the opportunity to care for them. Staff are friendly, compassionate, and extremely knowledgeable. Encanto Palms offers behavioral health services, private counseling, group therapy and much more. Stop by and visit and see the warm of love that leads each of us daily. Our recent Arizona Department of Health survey was deficiency free and our Medicaid inspection was 100% compliant. Our passion shines through with each resident and their quality of care. Excellent team of dedicated professionals.
This place takes good care of my mother, shes a Huntington patient there and can be extremely difficult to care for, the director Charles has personally helped my father out wuth every aspect of the aftercare. My mother has said that shes happy there and the food is good she has no complaints and i couldnt ask for anything more. Thanks to all the caregivers there who help take care of her.
Horrible place. My great grandmother was treated horribly while she was a resident. Even the EMT's made an official complaint against this place for the conditions they found my grandmother in when they went to provide her care and take her to the ER. Then the docs at the ER made complaints against this facility as well!
Reviews and rating from Google, shown as Google publishes them for Encanto Palms Assisted Living. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Encanto Palms Assisted Living. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
