No PlaceWisely verified reviews yet, and 54 reviews on Google averaging 3.6 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Cleanliness4 of 5 reviews
Staff and caregivers2 of 5 reviews
Communication with family2 of 5 reviews
Building and rooms2 of 5 reviews
Quality of care1 of 5 reviews
Price and value1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 54-review average is 3.6 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
I actually live at another MAXX property, The Station on Central. I am up for renewal and called the wrong office. The team over at Arcadia Villa(s) were amazing and got me pointed in the right direction.
This level of outstanding service is why I am renewing. Every single employee I have interacted with has been top tier. Professional and human at the same time. It matters and it's a positive and refreshing change from what has been the norm for the rental market in Phoenix for far too long.
10/10 every time!
I give him a 5 star because they are fantastic. The apartments are clean, quiet and enjoyable. The maintenance crew is fantastic as well. You put in a request in the next day. It's fixed. And the maintenance crew is very courteous, so when they need to come in. They knock and make sure that everything's okay for them to come in office. People are fantastic as well. Always answer the phone and courteous as well.
May 2026 I miss my apartment. If I could have stayed I would have. 🩷
Update as of May 2025: I am in my second renewal with Arcadia Villa. That's 3 years in October. Never once have they increased my rate.
The rent, along with fees are consistent. You know exactly what you’re going to be paying . They don’t tack on odd fees I’ve seen other places do.
It’s very quiet. I don’t hear anything other than when the grounds are being maintained. Which I appreciate. The security gate is maintained pretty well. It’s secure and If the gates do stop working it’s fixed immediately.
If maintenance is requested it’s taken care of in the same day. Well I’ve only needed them out a couple of times. But they came immediately.
The club house, pool and gym are very clean and kept up nicely. The apartment is very cozy and comfortable. It’s close to my sons’ school. This is a beautiful community and neighborhood.
Resident portal is user friendly - easy to navigate.
I just have to mention: I have never once seen a roach. I don’t know if other residents have dealt with that but I never have. And that’s what’s most important to me, a clean environment that is roach free.
I have an in unit washer/dryer combo. My apartment was the first in have this upgrade! That's how you know they go above and beyond. They heard a concern and made it happen. Just wow!
Absolutely awful apartment complex. Was dirty and disgusting when we moved in. Had to SCRUB everything. Dishwasher & washer/ dryer that we PAY EXTRA for do not work and have yet to be replaced or fixed because of managerial oversight. Oven doesn’t get hot. There’s a leak and water damage in the bathroom that “isn’t currently leaking” so they won’t fix it. Cracked bedroom windows. Improper seals on front door & windows so it FLOODS in here. The bathroom fan has a great view of the sunrise. Need I go on?
Arcadia villas is a very nice place to live. It’s quiet, clean and beautiful. the staff is awesome, Especially the maintenance staff who always responds within 24 hours or less. I’ve been living here for 3 years and I have no plans to move. I highly recommend this place.
Reviews and rating from Google, shown as Google publishes them for Arcadia Assisted Care Villa. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Arcadia Assisted Care Villa. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
