No PlaceWisely verified reviews yet, and 148 reviews on Google averaging 4.4 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Building and rooms5 of 5 reviews
Staff and caregivers4 of 5 reviews
Quality of care2 of 5 reviews
Cleanliness1 of 5 reviews
Activities and engagement1 of 5 reviews
Safety and supervision1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 148-review average is 4.4 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
The staff at Citadel was exceptional in the way they cared for our beloved Forrest in the memory care unit. From the moment we walked in the door we were always greeted with kindness. We really appreciated the loving concern shown by all from the receptionist, maintenance crew, med techs, care givers, and Whitney the supervisor of that unit. The physicians and their assistants were also very cooperative with Forrest’s needs. The facility is fully renovated , clean, and the rooms are very spacious.
We are so grateful to all for lovingly caring for Forrest until the day he died.
Such huge improvements on building to cleaning ! Care staff taking care of patients/residents ! Residents enjoying activities with Lucy and her team ! Makes the parties fun fun !
A pleasant surprise meeting the new Wellness Director of this facility. It has needed a strong preference for some time and she is hitting the ground running. There's nothing Megan and her team won't do. I see the changes for the better already. Hats off to them!
I went to visit my brother and from his fairly dim room I noticed an interaction with a patient and nurse in the hallway. I don't know who this nurse was but she was so kind and gentle this patient was a little upset and she just smiled and dealt with him beautifully. I was so impressed. God bless her. It's what you do when you think no one is watching that defines the person you truly are.
The changes that this facility has made are incredible. What’s cool…they’re not even close to done yet. Check it out if you’re needing a place!
Reviews and rating from Google, shown as Google publishes them for The Citadel Assisted Living Facility. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of The Citadel Assisted Living Facility. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
