No PlaceWisely verified reviews yet, and 223 reviews on Google averaging 4.1 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care5 of 5 reviews
Building and rooms5 of 5 reviews
Staff and caregivers3 of 5 reviews
Dining and food2 of 5 reviews
Cleanliness2 of 5 reviews
Safety and supervision2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★2
4 ★0
3 ★0
2 ★0
1 ★3
Google shows its five most relevant reviews; the 223-review average is 4.1 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
They don’t take care of the grounds. They don’t make good food. Nursing care is not good. Over 1/1 of the rooms and building are empty. House keeping is not good they don’t keep the room clean very well..
They never had there van running either. Get transportation to an appt there ride program they use was lousy also, sometimes they show up and sometimes it wouldn’t. Took forever to get a ride to and from doctor office back to the Facility.
It use to be a very good place but not any more..
I think they carefree to much.
Constantly “forgetting” to bathe patients, administer medicine, etc. This place is a death sentence. Do NOT send your loved ones here. They’re extremely unsanitary and unprofessional. How can a wound care nurse have LONG NAILS?!?! Ugh. Absolutely not. They don’t cleanse their hands when going in the rooms or going out either, and why do they ALL have attitudes?
My grandmother recently moved in and she is eating for the first time again, she is smiling and her room is clean. Her CNA’s are extremely attentive, the RN’s are qualified and the admissions was easy and stress free. The executive director and the director of nursing stopped by and personally introduced themselves, making it feel very homely and safe. This place is a class act.
I have so much to say about this facility. I'm very impressed with this facility as well as the healthcare workers. And thanks to front desk workers, activities people, all the PT and OT people, the Maintenace crew, the janitors and the cafeteria. I appreciate all the different meals they came up with. 5 stars to all of you. Being here for 2 months, I can not say one bad thing about Springdale. I kept communications open and any concerns I had or my partner, these problems were taken care of. All our families are living out of AZ and Springdale is our family. My partner will be here until she goes to her home, where no more pain will hurt her. The facility has much love and caring - I had bad days and they were there to comfort me. Janice made sure I had water and was a great sport answering my call light. She is a hard worker and I give her 5 stars. All the nursing were great too. I give them 5 stars. I will be giving Springdale 5 stars. Everyone deserves a thank you from me and Addie. so Thank You! Bless all of you and keep doing the best you can do. Always remember the smiles and laughter in room 37! - Donna
DO NOT send your loved ones here! My mother was admitted after a stay at an acute care hospital. There was one CNA and one RN for 28 patients. My mother did not get her night meds until after 11pm and didn't even get all of them. She was waiting for well over an hour for anyone to help get change after an accident when she and my Dad who was there with her asked for help. My Dad ended up staying all night to make sure she was safe and then we removed her first thing in the morning. The facility had zero concerns about us taking my mother out within 18 hours of admission. I'm filling a complaint with state licensing and Medicare Monday morning. Do not use this facility if your loved one actually needs care.
Reviews and rating from Google, shown as Google publishes them for Springdale Village Assisted Living. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Springdale Village Assisted Living. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
