This has evolved into a great senior living experience for our mother, mostly because of Nursing Director Shayla Hill and the consistent quality of care she and upper management have established for residents. Shayla is readily available, quick to act, and very professional, plus exceptionally well-skilled, clearly experienced, and great at her job. She's really nice, too.
Everyone has gone above and beyond for our parent, especially in challenging situations regarding her level of care and safety concerns. They are accessible, compassionate, listen well and react appropriately to situations. These are very demanding jobs and that are handled with grace and understanding, and while I'm boasting about Shayla, everyone is very good.
The whole staff, from the front desk on, they're all friendly, kind and happy to help. This is a top-down attitude from management, and it's a huge improvement from a year ago.
At first, there was high turnover, and we were concerned. But the current management team is cohesive, and they work together to solve problems for residents and their families, and it has made a noticeable difference in care coordination. Plus, it's a beautiful living environment, conveniently located to restaurants and shopping in Mesa, with great activities, not a bunch of boring old people stuff to do. The staff encourage community engagement. And the food is good with nice variety.
My mom lives here and it is AWESOME! Great food, lots of activities, and caring employees.
This is true if your family member is ambulatory. Once she need help going to the bathroom things changes quickly. Plus the help level was not what we were told it would be. We moved my mom to memory care, not because of her memory but because of the extra help she was supposed to get. Didn't help. She got a large sore on her leg which got very pussy and smelly within a week of it being noticed by her doc but no bandage changes were done all week!!
My parents are so happy with Las Palomas! They moved into the independent living part of the community. They have made new friends and love the wonderful food! (We have eaten there and it is pretty amazing). They love the exciting activities that are planned as well! They staff is so friendly and always helpful. When it's time, they will stay there when they need assisted living as well! We definitely made the right choice!
My mother, sister, and I toured Las Palomas Senior Living and found it to be a very lovely community. Honestly, they have thought of everything to make their residents comfortable and provide for all their needs. It was very impressive! The staff were genuinely wonderful and the residents that we talked to were extremely happy living there and said the food was excellent! Thank you, Richard, for all your efforts in helping us to learn about your community and all it has to offer our mother.
The staff is exceptional. The facility is Top Tier not just because it is new. Clearly, LP is ideal for engaged and socially active seniors. The amenities, colors, size of rooms, hallways and natural light where all real considerations in the designing of the property.
The staff is truly wonderful, caring, patient and well qualified. They not only showed well during our visit, they were outstanding the day we moved my dad into his apartment. Even better, the two days we stayed around to held dad unpack the staff and other residences stopped by to say hi, brought cookies and offered to help. The staff even came and hung dad's pictures and mirrors and such.
Can't say enough good things about the LP Team. I deliberately waited two months to write my review to ensure my first impressions were accurate.
Equally as important to know......the food is actually good and the social activities are fun, per my dad!
A+ Rating to the entire LP Team. Thanks for making my dad so happy. Gregg C.
Reviews and rating from Google, shown as Google publishes them for Las Palomas Senior Living. They are not PlaceWisely verified reviews and do not affect match scores or rankings.