No PlaceWisely verified reviews yet, and 27 reviews on Google averaging 4.6 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care5 of 5 reviews
Staff and caregivers3 of 5 reviews
Dining and food1 of 5 reviews
Cleanliness1 of 5 reviews
Activities and engagement1 of 5 reviews
Building and rooms1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 27-review average is 4.6 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
The staff are amazing. Dad started out at the assisted living section and they noted when he was starting to decline cognitively. We had a conversation and they helped us to move him to the memory care. Every staff member takes their time with him and the other residents. Every resident is always clean and the staff note quickly even the smallest of changes. The staff to resident ratio is awesome and even more important for the minor care side there has been very minimal changes in staff which we really appreciate! I can’t say enough good things. I have had first hand experiences with another facility with my mom and there is no comparison. I am so thankful that we checked out Vista pointe and made the choice to move dad here.
My spouse has been in the Vista Pointe Villages (memory care) for just a little over 18 months. It has been eye opening and heart wrenching. The commitment and dedication of staff under the most difficult conditions is nothing short of heroic.
My Aunt is in Memory Care and has been there little under a year. She is thriving with all the activities they have for their guest. My Aunt was weak when she moved in and now with proper food she is doing much better. The staff really care for her and send me videos and pictures often. I live in Ca and they are in Green valley, Az.
BEWARE...This is exactly the kind of place that gives care facilities a bad reputation!
Vista Point scammed my mother into paying a "refundable" deposit. After hearing so many stories of neglect in their care, my mother wisely decided against their services and requested the promised refund her $500 deposit. Vista Point fully acknowledge they owe the deposit back, but they have been refusing to pay it, and refusing to answer calls.
Over the past few months. They have given every excuse imaginable! They have lied a few times telling us "The check is in the mail." Honestly, if I didn't think they were just trying to steal from my mother, I would be completely embarassed for them and their total lack of financial competency.
It may not seem like much, but to someone on a limited fixed income, it's a big deal for a company like this to steal from elderly. It is even worse when the company taking advantage of an elderly person is one that is responsible for the care of so many in our most venerable in society.
If they are willing to openly steal from my elderly mother, I can only imagine how badly they would harm someone in their "care" when it isn't as open and obvious. Protect yourself and your love ones from Vista Point.
My husband is in Memory Care at Vista Pointe. He has been very well cared for and is treated with respect and care.
Reviews and rating from Google, shown as Google publishes them for Prestige Assisted Living at Green Valley. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Prestige Assisted Living at Green Valley. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
