No PlaceWisely verified reviews yet, and 57 reviews on Google averaging 3.2 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care3 of 5 reviews
Staff and caregivers2 of 5 reviews
Dining and food2 of 5 reviews
Activities and engagement2 of 5 reviews
Building and rooms2 of 5 reviews
Cleanliness1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★0
3 ★0
2 ★0
1 ★2
Google shows its five most relevant reviews; the 57-review average is 3.2 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
⭐⭐⭐⭐⭐
I’m very grateful for the experience I’ve had with The Peaks Senior Living. The staff are caring, compassionate, and genuinely dedicated to providing quality care to their residents. Everyone works hard to create a safe, comfortable, and welcoming environment.
I especially appreciate the kindness, respect, and patience shown to the residents. It’s clear that the team truly cares about the people they serve. I would definitely recommend The Peaks Senior Living to families looking for a caring and supportive place for their loved ones. ❤️
If I could give a "0" I would. My father-in-law had a stroke. The hospital said he needed two weeks of OT, PT and Speech after their physical therapist evaluated him. He has been at the Peaks for 3 days and the "case manager" said he is being discharged tomorrow. She did not help find him a new residence or offer any suggestions, she was rude, spoke over me several times while I was in mid sentence, was demenading he leave and had 0% care in her tone of voice or actions. I've never spoken to someone who is supposed to be a case manager before who literally "threw someone out of rehab" without appropriately making sure they have placement to go to. If you value your family do not send them here. I'm speechless with regard to this circumstance. This is truly unprofessional. She treated me and my father in law as if it was not important that he has placement to go to and that it was not her problem. Maybe I am mistaken regarding what a case manager is supposed to do but I thought their job was to find placement.
Great experience here visiting my family member John . He loved living there because of all the cool activities they would do each day . The life enrichment team makes getting older easier by having fun ! Ivy was the best by far in that department . I’m happy to see the changes that were made and getting in new fresh faces to lead them . I would highly recommend The Peaks for your loved ones . They really do care . Have a blessed day 😇
This facility is AMAZING!!
We have a friend who has been staying here for about a year now. He LOVES it there!! He says it is a very warm place to be!!
Yesterday afternoon, we were visiting, and also were invited to the “Happy Hour” they provided. There was live music and dancing, and the room was filled to the brim!! It was SO much fun for everyone, including myself too!!
We did have lunch there, the choices offered on the menu really surprised me, and the food was outstanding!! The dining room, food and service made us feel like we were in one of the finest restaurants in town!!
You folks really have, providing a place for Seniors, down!!
The amount of activities, the “field trips”, and so many other amenities you provide really assures me that our friends is in the right place!!
IF I COULD GIVE 1000 NEGATIVE STARS I WOULD!!! This is the ABSOLUTELY WORSE facility for patients who need rehabilitation I have ever seen. My dad left the hospital on a Thursday. We went 3 times (2hr drive 1 way) ourselves (Mom and I ) and had other family members there on the days we couldn't be. He was NEVER showered, never was able or helped to brush his teeth. When they brought his meals, they didnt even push the tray up so he could get to it. Him and the patient in the same room would push the help button and it would take at a minimum of 30 to an hour for them to respond when he needed to use the bathroom. He had fallen before hospital stay (for both lung pulmonary embolisms) and had a big 6x4" raw skin peeled back. And they had not checked it, or changed the bandage. Their reasoning, IT WASNT ON THE MEDICAL REPORT FROM HOSPITAL) SERIOUSLY. Like they couldn't see a huge bandage and ask him. He was dirty and smelled awful. The rehab was 30min on a hand/foot bike. That's it. If you have a family member who needs rehab. DO NOT USE THIS FACILITY!!! He has parkinson, so needed help with every day things. They didnt help do anything. I have never been so angry or see my Dad cry. He said he just wanted to die and wouldn't even eat anymore. And they threw a fit when we went and got him. Said it was against medical orders. AWFUL PLACE AND UNCARING PEOPLE IN THAT GOD FORSAKEN PLACE!!!
Reviews and rating from Google, shown as Google publishes them for The Peaks, a Senior Living Community. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of The Peaks, a Senior Living Community. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
