No PlaceWisely verified reviews yet, and 31 reviews on Google averaging 4.3 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Quality of care3 of 5 reviews
Building and rooms3 of 5 reviews
Safety and supervision2 of 5 reviews
Dining and food1 of 5 reviews
Cleanliness1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 31-review average is 4.3 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
For anyone looking for a place for their relatives, I definitely recommend Brookdale Chandler Regional! It's located in a great place right next to hospital and the highway. The care staff does their best to provide the best care for all their residents and makes sure to that everyone is living comfortably! The community is always clean and it looks amazing after their renovations. If anyone has any problems or concerns, the executive team is quick to find a solution and solve the problem. The community has their own personal chef that makes every dish an great experience. Overall, Brookdale Chandler Regional is definitively an amazing place for you to move your loved ones into!
Big shout out to Joyce in the Sales Department for taking time out of her busy day and providing a wonderful tour for myself and for a client I am helping to locate a community. I didn’t have an appointment but she was so easy to talk to, very professional and personable, and connected so well with our client’s family. They are so excited to have chosen Brookdale Chandler Regional for their loved one. I know she will be well taken care of and she will love her new home.
Thank you Joyce and your wonderful team there at Brookdale Chandler Regional!
My parents lived at this facility for years. They had to move to a different facility and then they both passed away within days of each other. We've been trying for 2 weeks to get records of their billing history to settle their estate. I've called multiple times, left messages, been transferred to incredibly rude agents and still no information. WHAT DO I NEED TO DO TO GET HELP!!!!!!!!!!!!!!!!
My sister Mary Ann Benko has been at Brookdale Chandler Regional for over a year now. She calls it her home and is very happy to be with her friends. The whole staff is great. She feels very safe there. God bless you all for making her happy!
We had to find an assisted living facility for my mother during COVID. It was difficult know which one to choose. We chose Brookdale Chandler Regional and we found a gem! For 3 1/2 years, they took very good care of my mother; it took a huge load from us, knowing that she was safe and in the midst of people who cared. Then, this past December, my mother got ill and after hospitalization, when into hospice and "home" to Brookdale. The care for my mother and for us was truly amazing - the staff, from the facility Director to medical personnel, to serving staff, to cleaning folks, demonstrated that this is not just a "job" to them, they really care. We highly recommend Brookdale Chandler Regional!
Reviews and rating from Google, shown as Google publishes them for Brookdale Chandler Regional. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Brookdale Chandler Regional. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
